I got 2 cars in one week from this garbage car dealer and neither lasted for 3 months. Don't be fooled the sell you the look of the car. Get away and run out of Delaware if you are car shopping. I didn't believe. IJS Stay away.
Horrible horrible experience!! Was lied to over and over again by our salesman Jason griffin. Told us four times there was a warranty when there wasn't. Told us we would get new tires and touch up where car was scratched. Another lie. Told us there was a remote key. Another lie. We finally got our new tires and a remote key after fighting with the manger. Car was taken back twice for ac to get fixed then the car just stalled out and now there is a problem with exhaust. Have had the car for only four months! The worst part was how we were treated. Like we were the liars and misunderstood everything Jason said to us!!unbelievable!! Don't know how they are still in business!! Giving one star because I have to to write review. Oh and when we picked up the car after they supposedly detailed it for us it was disgusting!! Still had old wrappers and spilled dried up soda in it!!
My husband and I purchased a 2009 Ford Flex two days ago. They told us that the next day they were taking it to get inspected and detailed. At 4:30 pm my husband had to call and check to see if we could pick the car up, he was given the run around and finally told him the car failed inspection. They gave us another car to drive in the meantime and we had to call again today to see if we could pick up our car. I was told it had passed inspection, however a detailer was not available. The sales manager said he tried to clean it up the best he could if we wanted to come get it. Haha I think my dog could have done a better job, if he even did touch it. Driving the vehicle home, my husband heard a loud thump. It sounds horrible. The car was driven from their Salisbury store to their Laurel store and there is no way that person didn't hear this noise. We were told to bring it back down and they would fix it again and detail it. Fingers crossed!
So an update from the review below: our engine went up and after they towed it to their service location told us they would fix it for us for either 6100 with a 30 day warranty on an engine or we could do 6400 with a 90 day warranty or 7200 with a year warranty and these would be engines from a junkyard. They wouldn't even pay half of the bill. We finally found someone who would do it cheaper and after we told them we were going somewhere else they made us pay $60 for towing the car to their place. Now let me remind you we had just bought this truck from them in January for $16,000 and now we have to put a new engine in it and they wouldn't even help us in anyway! Please stay away from this place!
They sold me a truck with a ruptured brake line, leaking fluid. Then put tags on it and told me it was safe to drive 2 hours with no brakes... -------- do NOT buy here.
Excellent Chris the whole team wonderful if you need anything they have been very helpful to me.And not only do they help you the other stores they have looks out great service very polite people . I recommend anyone to them Mr.Chris White keep up the good work and in future I will be back you guys have a good year in Laurel and many more.
The Car Store Of Laurel De is a US Car Dealer based in Laurel, Delaware. The Car Store Of Laurel De is located at 28959 Sussex Hwy, Laurel, DE 19956, USA.
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